AI-powered field force management built for global pharma
Plan the right territories. Reach the right healthcare professionals. Capture what actually happens in the field. Total Pharma Tech unifies planning, compliant engagement and real-time field intelligence in one platform your medical reps, managers and commercial leaders will actually use.
No credit card required · 30-minute tailored walkthrough · Sandbox with your own data structure
- 1 platform
- Planning to reporting
- Offline-first
- Works without signal
- Global
- Multi-country & multi-language
Field teams lose hours every day to tools that do not talk to each other
Most pharma commercial organisations run planning in one system, CRM in another, reporting in spreadsheets, and compliance checks by hand. The result is predictable.
Hours lost to admin
Reps spend the end of every day re-keying visit notes into disconnected systems instead of preparing for the next HCP conversation.
Decisions on stale data
By the time monthly field reports reach commercial leadership, the market has already moved. Territory imbalances go unseen for weeks.
Compliance risk by hand
Interaction rules differ by country, affiliate and product. Manual checks do not scale, and audit trails are assembled only when an inspection is announced.
Everything your field organisation runs on, in one place
Four connected pillars replace the patchwork of planning tools, CRMs and spreadsheets your teams currently maintain.
Territory & targeting
Build balanced territories from real potential, then rank HCPs by value, affinity and accessibility so every visit counts.
Engagement & call planning
Schedule, record and review every HCP interaction — face-to-face, remote, group or congress — from a guided mobile workflow.
AI intelligence layer
Next-best-action recommendations, smart call plans, sentiment summaries and anomaly detection on top of your live field data.
Analytics & incentive
Live coverage, frequency, adherence and effectiveness dashboards — plus transparent incentive compensation visible to every rep.
AI that works the field, not just the dashboard
Our intelligence layer sits on top of your own field activity, HCP master data and commercial targets. It does not replace your reps' judgement — it removes the guesswork before and after every call.
- Next-best-action — ranked daily recommendations per HCP, with the reasoning shown so managers can trust and tune it.
- Smart call planning — routes and visit sequences optimised for coverage, travel time and HCP availability windows.
- Conversation insights — structured summaries, objection themes and follow-up actions captured from field notes.
- Territory optimisation — continuously detects imbalance and proposes rebalancing scenarios before the quarter is lost.
- Anomaly & adherence alerts — flags unusual activity patterns for manager review and compliance follow-up.
- Ask-your-data — natural-language questions over your field data, answered with the underlying figures cited.
Built to keep humans accountable
Every AI output follows the same four principles, because regulated industries need more than a model endpoint.
- Explainable — each recommendation shows the signals behind it.
- Reviewable — managers can approve, override or reject, and that decision is logged.
- Configurable — you set the rules, weights and regional guardrails; the model follows them.
- Your data stays yours — tenant isolation and no training of shared models on your commercial data.
Bring your own LLM provider or use ours. AI features are modular — enable them per affiliate, per role or per country.
From territory design to board reporting in four steps
Connect your data
Load HCP and HCO master data, historical activity, sales figures and territory definitions from your existing sources via file import or API.
Configure your rules
Set segmentation, call frequency targets, regional compliance guardrails, approval chains and incentive schemes — no code required.
Run the field
Reps work offline-capable mobile plans with AI recommendations. Managers coach against live activity rather than month-old reports.
Improve every cycle
Dashboards surface coverage gaps and effectiveness trends. Territory and targeting models are re-tuned each cycle on real outcomes.
Built for the realities of regulated, multi-country pharma
Field force platforms hold commercially sensitive and often personal data. We designed for that from the first commit rather than bolting it on later.
Security
- Encryption in transit and at rest
- Role-based access control
- Full audit logging of changes
- Configurable data retention
Privacy & compliance
- GDPR-aligned consent and erasure workflows
- Regional data residency options
- Support for local interaction rules
- Exportable audit trails for inspections
Scale
- Single-country teams to global rollouts
- Multi-affiliate and multi-language
- Incremental country-by-country go-live
- Offline-first mobile for low-connectivity regions
Integration
- REST API and webhooks
- Salesforce, Veeva and Dynamics connectors
- SSO via SAML and OIDC
- CSV/Excel import and scheduled export
Compliance posture
We are direct about what we have today and what is in progress.
| Audit trail | Available now |
| Role-based access | Available now |
| Data residency options | EU, US, APAC |
| GDPR support | DPA available |
| ISO 27001 / SOC 2 | Roadmap — ask us |
Need a security questionnaire or vendor assessment completed before you can proceed? Tell us and we will return it with the evidence attached.
One platform, every market you operate in
Commercial models, regulations and field cultures differ by region. The platform adapts rather than forcing one country's process onto the rest of the world.
North America
Sunshine Act–style transparency reporting, PDMA-aware sample accountability, payer and formulary context on the call plan.
Europe
GDPR-aligned consent handling, EFPIA disclosure support, country-level interaction rules and local-language interfaces.
Asia-Pacific & MENA
Offline-first mobile for variable connectivity, distributor and tender-driven field models, right-to-left language support.
Latin America
Multi-currency incentives, high-frequency pharmacy and clinic coverage models, regional distributor visibility.
Frequently asked
Who is Total Pharma Tech built for?
Pharmaceutical, biotech, medical-device and life-science companies that run a field-based commercial team — from a 20-rep single-country team to a multi-affiliate global organisation. We also support distributor-run field models common in emerging markets.
Does this replace our CRM?
It can, or it can sit alongside one. Total Pharma Tech provides a full field force workflow including HCP and HCO records, activity capture and reporting. If you already run Salesforce, Veeva or Dynamics, we integrate rather than force a migration.
How does the AI use our data?
AI features read your tenant's field activity, master data and targets to produce recommendations. Your commercial data is not used to train models shared with other customers, and AI features can be disabled entirely per affiliate if your policy requires it.
What about countries with poor connectivity?
The mobile app is offline-first. Reps can view plans, record visits and complete forms with no signal; everything syncs automatically when a connection returns, with conflict resolution designed for field reality.
How long does implementation take?
A single-country pilot typically goes live in two to four weeks, including data load and configuration. Global rollouts are staged affiliate by affiliate so early markets prove value before wider deployment.
What does it cost?
Nothing right now. The whole platform is free during early access, including every AI module and onboarding with data migration. Paid plans will come later, with notice, and nothing is charged without your agreement. See the pricing page.
Can we trial it before committing?
Yes. We run a structured pilot with your own data structure in a sandbox, agreed success measures, and a review at the end. If the measures are not met there is no obligation to continue.
Start in the app yourself, or let us walk you through it
Total Pharma Tech runs as a hosted web app at app.totalpharmatech.com. Create your own account and explore the platform at your own pace, or ask us for a guided session if you would rather see it built around your own territory data.
Create your own account
Sign up in the app and set up your organisation yourself — add territories, products and team members as you go, without waiting for a call back.
Opens app.totalpharmatech.com
Have us set it up with you
Send us your territory structure and a sample of your HCP data structure, and we will build a working sandbox for you rather than showing a generic slide deck.
We reply within one business day
See your own field model inside the platform
Send us your territory structure and a sample of your HCP data structure, and we will show you a working sandbox — not a generic slide deck.